Lost MUET Certificate? – Here’s How to Get a Reissue

Have you lost your MUET certificate? Don’t worry. Lost MUET certificates can be retrieved via the e-Sijil system at the following link:

Applications to obtain a MUET Certificate via e-Sijil are only limited to MUET tests that have been taken within the last five years.

For the past 5 years, applications can be made on the following portals:

Check out the guide and how to get a copy of the MUET Certificate online below.

What is a MUET Certificate?

The MUET (Malaysian University English Test) certificate is an official certificate that confirms your level of English language proficiency for academic and career purposes in Malaysia.

It is run by the Malaysian Examinations Council (MPM) and is a mandatory requirement for students who wish to continue their studies at Bachelor’s level at State Universities (UA).

MUET consists of four modules, namely:

• Paper 1 (Listening)
• Paper 2 (Speaking)
• Paper 3 (Reading)
• Paper 4 (Writing)

Mastery Level: Starting from Band 1.0 to Band 5+

Certificate Validity Period: For MUET results published starting in 2009, the validity period is five years, namely from the date the test results were issued.

For those who need immediate results, MPM provides a computerized MUET on Demand option.

How to Apply for MUET Certificate Copy

For candidates who have lost their MUET certificate (have taken the MUET test in the last 5 years) or candidates who have taken the 2024 Session 2 MUET test, you can download a copy of the MUET e-Certificate for free by referring to the method below:

1. Visit the MPM e-Certificate Portal at muet
2. Enter your ID number.
3. You can choose to download and print the digital certificate in PDF format or have it printed by MPM.
4. Click OK to continue with the payment process.
5. Enter telephone number and email > Click Continue Payment
6. Make payments via FPX.
7. Finished.

USE:

• PDF certificate printing will be charged RM20 and the certificate must be printed within 48 hours.
• Certificate printing by MPM will be charged at RM60 excluding postage. Delivery time will take 2 days.

Complete the online payment process and you can download/print your MUET certificate or wait for MPM to send you a copy of your MUET certificate (if you choose printing by MPM).

How to Get a MUET Certificate – Over the Last 5 Years

For candidates who wish to apply for a MUET certificate but have taken MUET more than 5 years ago, MPM provides a special system for submitting a copy of the old record certificate.

You can see the methods below:

1. Explore MUET Certificate Copy System:
2. Enter the requested information (ID number and Telephone number).
3. MUET results information will be displayed. Check the button and click ‘Continue’.
4. Fill in the required information such as email and select a method; take it yourself or Express Post. If the candidate chooses Pos Laju, enter the correct address. > Click ‘Continue’.
5. Click ‘Pay’.
6. Complete payment.

After the payment has been successfully made, a message will appear as an application notification.

Taking It Yourself:

• If the candidate chooses the ‘Self Collection’ method, the notification will state the date and time of collection as well as the location where a copy of the certificate will be collected.
• Candidates can print the notification by clicking on the ‘Print’ button.
• To close the view, click the ‘Close’ button.

Fast forward:

• If the candidate chooses the ‘Poslaju’ method, information will appear on the message display regarding the delivery time period and delivery address that has been filled in by the candidate.
• Candidates can print the notification by clicking on the ‘Print’ button.
• To close the view, click the ‘Close’ button.

If your data is not found in the online system (especially for sessions that are too long), you need to contact MPM directly via email:

• Email Address: [email protected].
• Mandatory Information to Include:
  • Full name (as in IC).
  • Identity Card Number.
  • Year of taking the MUET test.
  • The name of the school or exam center where you are taking the exam.

MUET CERTIFICATE COPY APPLICATION MANUAL

See the illustrated guide below:

MUET Certificate Application Period

Applications to obtain a MUET Certificate via e-Sijil are only limited to the MUET exams that have been taken within that period. just five years ago.

For candidates who wish to obtain the MUET Certificate for a period of more than five years, candidates can obtain the MUET Certificate online at the link.

If candidate information is not available, please email questions to the address [email protected] by stating your full name, identity number, year of taking the MUET Test and name of the school/exam place taking the MUET.

MUET Band Description

MUET (Malaysian University English Test) now uses a coordination system with CEFR (Common European Framework of Reference for Languages) to provide a more accurate picture of your level of English proficiency.

The following is a summary of the description of each band according to the latest format:

Advanced Level

• Band 5+ (Score 331–360) / CEFR C1+
• Band 5.0 (Score 294–330) / CEFR C1

Independent Level (Trying)

• Band 4.5 (Score 258–293) / CEFR B2
• Band 4.0 (Score 211–257) / CEFR B2
• Band 3.5 (Score 164–210) / CEFR B1
• Band 3.0 (Score 123–163) / CEFR B1

Basic Level

• Band 2.5 (Score 82–122) / CEFR A2
• Band 2.0 (Score 36–81) / CEFR A2
• Band 1.0 (Score 1–35) / CEFR A1

Further information

For further information and updates on how to obtain a lost MUET certificate, please refer to:

1. Malaysian Examinations Council Portal
2. MyGovernment Portal
3. MUET FAQs

Lost MUET Certificate FAQ